Dale H. Besterfield  <br/><br/>
Total Quailty Management (4th edition) 

 -  Pearson Education   2015 
 - 596 p 
<br/><br/><label>ISBN: </label>9789332534452 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology/Applied Science, Management 
<br/><br/><label>Dewey Class. No.: </label>658.562  /  BES-T